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(max-width:980px){.shell{grid-template-columns:1fr}.sidebar{height:auto;position:static}.nav{grid-template-columns:repeat(2,minmax(0,1fr))}.content{padding:18px}.topbar,.sectionHeader,.orderTop,.threadHeader{flex-direction:column;align-items:stretch}.customerRow{grid-template-columns:1fr}.pageControls{justify-content:stretch}.metaPills,.topbarActions{justify-content:flex-start}.conversationPreview{text-align:left;justify-items:start;max-width:100%}.messageBubble{width:100%}.formGrid,.itemEditor,.toolbar,.wasenderGrid,.qrPanel{grid-template-columns:1fr}.qrPanel img{width:min(220px,100%)}.field.wide,.primaryButton{grid-column:auto}.bubble{max-width:92%}}